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How PBX Works

How PBX Works

 

IP-PBX

PBXs are not only for VoIP but have been around for landline telephone systems as well. A PBX that is specifically made for VoIP is called an IP PBX, which stands for Internet Protocol Private Branch Exchange).

Up to now, PBXs have been a business luxury that only huge companies could afford. Now, with IP-PBXs, medium-sized and even some small companies can also benefit from the features and functionalities of a PBX while using VoIP. True they have to invest some money into hardware and software, but the return and benefits are considerable in the long term, both operationally and financially.

The main benefits that an IP-PBX brings around are scalability, manageability and enhanced features.

Adding, moving and removing users to an from a telephone system can be very costly, but with an IP-PBX it is as cost-effective as it is easy. Moreover, an IP phone (which represents terminals in a PBX phone network) may not necessary to attached to one specific user. Users can transparently log in the system through any phone in the network; without however losing their personal profiles and configurations.

IP-PBXs are more software based than their predecessors and so maintenance and upgrade costs are considerably reduced. The work is easier as well.

PBX Software

An IP-PBX needs software to control its mechanism. The most popular PBX software is Asterisk or 3CX VOIP Phone System for Windows , which is good open-source software.

 

 
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